EMDR Therapy in Prescott, AZ

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Healing That Helps You Get Unstuck


Every person grows and learns in different ways. To that point, every counselor or guide has their own techniques and exercises to help clients. Not every method is effective for everyone, but with the right guidance, you can defeat your inner demons and recapture your life. That's where Christy Maxey thrives.

Christy is a trauma EMDR coach dedicated to empowering people with the knowledge of true self-love. She aims to help men and women overcome negative self-talk and patterns and finally live the fulfilling life they deserve. Christy has a special focus on supporting women who experience anxiety, depression, lack of self-trust, people-pleasing, and feelings of inadequacy. Additionally, she's an expert in helping men who are navigating anger, stress, and relationship challenges.

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If you have received help from therapists and life coaches in the past but find yourself falling back into the same patterns as before, know that you're not alone. The simple truth could be that whatever problem you were trying to face was left unresolved.

Essentially, you cut the top of the weed, but you didn't pull out the entire root. In a sense, you put a band-aid on a serious wound when you needed more comprehensive, specialized treatment. Unlike many life coaches, Christy Maxey aims to solve the root cause of your mental and physical symptoms. By addressing the cause of your issues, you can reclaim your life and move forward without the baggage you've carried for so long. Take it from us - it's an incredible feeling!

Some of the most common problems that Christy helps solve for patients include:

  • Difficulty Dealing with the Emotional Content at the Center of Their Problems
  • A Lack of Resistance to and Awareness of "What Is"
  • Fear and Uncertainty About Making Changes
  • Fear of Getting Compassionate Help and Guidance
  • Believing False Narratives Associated with Past Traumas and Experiences

What is EMDR Therapy in Prescott, AZ?


EMDR, which stands for Eye Movement Desensitization and Reprocessing, is a technique that assists people in recovering from the effects of distressing life experiences, such as emotional distress and symptoms.

Created by psychologist Dr. Francine Shapiro in 1987 as a treatment method for post-traumatic stress disorder, EMDR is an evidence-based treatment approach that provides both trauma-informed treatment and treatment protocol. Unlike traditional talk therapy, EMDR employs bilateral stimulation to replicate the Rapid Eye Movement (REM) phase of sleep. In fact, EMDR treatments have shown that the mind can heal from psychological trauma faster than traditional talk therapy.

Traumatic events often lead to negative beliefs and emotions, such as shame, anger, and sadness. EMDR enables your brain to reprocess such events, promoting healing, well-being, and positivity in patients.

If you're wondering whether or not EMDR treatment from Christy Maxey might be a good choice for you and your family, ask yourself these questions:

  • Do You Feel Stuck in Your Life?
  • Do You Find Yourself Stuck Feeling the Same Types of Fear, Sadness, or Anxiety?
  • Have You Grown Accustomed to a Negative Inner Critic?
  • Do You Feel Stuck with Feelings of Shame from Past Mistakes or Traumas?
  • Are You Always Repeating the Same Patterns in Relationships? Too Nice, Too Accepting, Avoidant, Easy to Get Triggered, Etc.?
  • Is Your Brain Full of Self-Doubt and Harmful Self-Talk?
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How Does EMDR Therapy Work?


Once it's agreed that EMDR therapy is suitable for you, your initial sessions involve discussing your goals and enhancing your ability to cope with stress. In the following phases of EMDR therapy, you concentrate on a specific event or focus on a negative image, belief, emotion, or bodily sensation related to the event. You then focus on a positive belief indicating that the issue has been resolved.

While you're focused on the upsetting event, Christy begins sets of side-to-side eye movements, sounds, or taps. After each set, you are guided to observe what comes to mind. Shifts in insight or changes in images, feelings, or beliefs about the event may occur. It should be noted that you can stop therapy at any moment if necessary. The sets of eye movements, sounds, or taps will be repeated until distress caused by the event decreases. EMDR therapy can be used as a standalone treatment or in conjunction with other forms of therapy offered through the Maxx Method.

To help paint you a picture of how EMDR therapy works, think of it like a cast for a broken bone. Unlike other forms of therapy, however, EMDR can be more uncomfortable than traditional treatments. It's important to be ready for possible emotional exhaustion afterward. To cope, you can create a relaxing playlist and plan some activities to unwind. Once the sessions are finished, take some time to recharge and decompress.

Who Should Use EMDR Therapy in Prescott, AZ?


EMDR therapy is something anyone can benefit from. It's not only reserved for people with extreme experiences or traumas. Even mild cases of anxiety and depression can be treated by a trained EMDR coach like Christy Maxey. When you remember something that reminds you of a bad experience, your body might react like it's in danger, even if it's not. This is a normal reaction, but if it keeps happening, it can make you feel really stressed out. With EMDR, you can heal and learn new ways to cope without having to talk about exactly what happened. This can help you feel better and live your life without over-worrying and ruminating on negativity.

If you're one of the many people who have experienced lackluster results from one or more EMDR sessions, it's crucial that you do not give up hope. In fact, many men and women come to Christy Maxey having had poor EMDR experiences. Thankfully, they soon realize how impactful and fulfilling the therapy can be for trauma. That's especially true when combined with other therapies like Inner Child Healing and Guided Visualization. Of course, EMDR therapy in Prescott, AZ, isn't the best choice for every patient - after all, every person is different and responds to therapies in different ways.

To truly discover if EMDR therapy is the right choice for your mind and body, contact Christy ASAP to schedule your initial consultation. That way, you and Christy can get to know each other better and discover the best ways to promote long-term healing and well-being. With that said, patients choose EMDR treatments for many reasons. Some of the most common reasons for using EMDR therapy include the following:

  • Panic Attacks and Anxiety
  • PTSD (Post Traumatic Stress Syndrome)
  • Eating Disorders like Bulimia, Anorexia, and More
  • Trauma from Abuse and Violence
  • Abusive or Violent Relationships
  • Rest and Sleep Problems
  • Social Anxiety
  • Depression
  • Childhood Trauma and Abuse
  • Anger and Sadness
  • Fear of Speaking in Public
  • Betrayal and Grief
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The Life-Changing Benefits of EMDR Therapy


Though EMDR therapy is more popular than ever, many people are still unaware of its benefits and how life-changing the therapy can be for people who are stuck. If that sounds like you, keep these benefits in mind as you continue to research this amazing therapy choice.

Triumph Over Trauma

Triumph Over Trauma

Recovering from a traumatic experience can be extremely challenging, but EMDR therapy can provide a solution. Trauma can create triggers that make you feel like you're experiencing the event all over again. EMDR can help reorganize the thoughts, feelings, and experiences associated with the trauma so that you no longer feel controlled by it. While the effects of trauma may never completely disappear, EMDR can significantly reduce its impact on your life and enable you to live in the present without constantly reliving the past.

Enhance Your Mental Fortitude

Enhance Your Mental Fortitude

Achieving personal growth involves accepting one's identity, building self-esteem, and understanding the internal narratives that shape our daily experiences. EMDR and guided therapeutic processing can help create a peaceful, efficient, and confident setting for individuals to accept their past and move forward. This therapeutic process empowers individuals, providing them with the strength and courage to confront any obstacle that impedes their well-being.

Reshape Your Life

Reshape Your Life

During EMDR therapy sessions, traumatic events are broken down, enabling patients to gain a different perspective on negative events. This altered view can be as life-changing as the traumatic event itself, giving individuals greater control over how they adapt to the effects of trauma.

Overcome Circular Thinking

Overcome Circular Thinking

If you struggle with circular thinking patterns related to anxiety disorders, phobias, or generalized anxiety, EMDR therapy may be helpful. EMDR can assist you in overcoming these thought spirals by teaching you how to deal with your fears and worries without becoming overwhelmed by anxiety.

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Understanding the Phases of EMDR Therapy in Prescott, AZ


According to the EMDR Institute, there are eight phases in traditional EMDR treatment:

The EMDR Institute has identified eight phases of EMDR therapy. These are:

  • History and Treatment Planning
  • Preparation
  • Assessment
  • Desensitization
  • Installation
  • Body scan
  • Closure
  • Reevaluation
History and Treatment Planning

History and Treatment Planning

During the initial stage of Eye Movement Desensitization and Reprocessing (EMDR) therapy, Christy will conduct a comprehensive evaluation of your medical and emotional history and create a treatment plan. This stage involves discussing the particular issue that led you to seek therapy. You'll also identify behaviors and symptoms associated with the issues you're facing. Based on this information, Christy will develop a personalized treatment plan that outlines the goals to be addressed using EMDR therapy in Prescott, AZ:

  • The Traumas or Events Causing Issues
  • Present-Day Problems and Traumas Causing Distress
  • Healthy Behaviors and Skills Needed for Long-Term Well-Being


During this phase, Christy will explain the theory of EMDR, how it is applied, and what you can expect during and after treatment. Christy will then teach you several techniques for relaxation so that you have the tools to calm down in the event of emotional disturbance.

One of the biggest goals of this first phase is to establish trust between you and your EMDR coach. While you don't have to go into great detail about disturbing memories, if you don't trust your therapist, you may not accurately report what is felt and what changes you are or aren't experiencing. If your goal is to please the therapist and say you feel better when you really aren't, no therapy in the world will resolve your trauma.



In this phase, you will be prompted to access each target in a controlled manner so it can be effectively processed. Processing does not mean talking about it. From there, Christy identifies different parts of the target to be processed. The first step is for you to select a specific image or mental picture from the target event (identified during Phase One) that best represents the memory.

You then choose a positive statement that you would like to believe. The statement should have an internal sense of control, such as "I am valuable/lovable/a good person/in control" or "I can achieve success." In some cases, when the primary emotion is fear, such as after a natural disaster, the negative thought could be "I am in danger," and the positive thought could be "I am safe now." "I am in danger" is considered a negative thought because fear is no longer necessary, but it is still present in the nervous system. The positive thought should reflect what is appropriate in the present moment.

During this phase, you will also identify negative emotions like anger or fear and physical sensations that you associate with trauma.



This phase of EMDR therapy in Prescott, AZ, hones in on the disturbing sensations and emotions associated with your trauma and the ways that you respond to it. In doing so, patients often resolve similar events as well. The goal of this phase is to use sounds, taps, or eye movements with shifting focus until your subjective disturbance levels are lowered.



The goal here is to concentrate on the positive belief that you have identified to replace your negative belief(s). For example, you may have suffered child abuse in your younger years and hold the negative belief that you are powerless. Christy will help strengthen and install positive cognitions that reinforce the fact that you are in control, not the negative thoughts and emotions keeping you stuck.

Body Scan

Body Scan

Research into EMDR sessions indicates that physical responses to unresolved thoughts are common. After your positive cognition is fortified and installed, Christy will ask that you bring the original target event to the forefront of your mind. If she notices any additional body tension, those physical sensations are reprocessed. If you do not have any body tension or symptoms present when your original target event is brought up, your EMDR session is considered successful.



Typical EMDR sessions end with closure and a debriefing on what you can expect between your current and subsequent EMDR sessions. If necessary, Christy will provide calming techniques that you can use outside of therapy. This part of the EMDR process ensures that you leave Christy's office feeling better than you did at the beginning of the session.



This phase gives Christy insight into any other treatment plans that may be necessary for your healing and well-being. Like any type of sound therapy, reevaluation is critical in determining the success of your EMDR treatment over a period of time.

Reshape Your Life with EMDR Therapy from Christy Maxey


Regardless of the events and trauma keeping you stuck, EMDR might be a viable solution for reclaiming your life. Christy Maxey provides patients with the safe space needed to do so. If you're ready to let go of past or present traumas and reclaim your love of life, EMDR therapy could be the first step on your healing journey. Contact our office today to learn more about the Maxx Method, EMDR therapy in Prescott, AZ, EMDR online, and how Christy Maxey can help you defeat the inner demons holding you back.

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Latest News in Prescott, AZ

The wiggly, woodsy Noodle Trail is a fun summer hike in Arizona. Here's how to do it

Special for The Arizona RepublicWiggly, woodsy route. Say that three times fast and you’ll get the vibe of the Noodle Loop Trail.Living up to this tongue-twister summary and moniker, the short loop in the Spence Basin Trail System in Prescott National Forest delivers a quick trip marked by lots of shade, abrupt bends and flowing curves.The trek debarks from the Spence Springs trailhead just a few miles northwest of downtown Prescott.While the loop is well-signed and synced with a phone app, ma...

Special for The Arizona Republic

Wiggly, woodsy route. Say that three times fast and you’ll get the vibe of the Noodle Loop Trail.

Living up to this tongue-twister summary and moniker, the short loop in the Spence Basin Trail System in Prescott National Forest delivers a quick trip marked by lots of shade, abrupt bends and flowing curves.

The trek debarks from the Spence Springs trailhead just a few miles northwest of downtown Prescott.

While the loop is well-signed and synced with a phone app, many intersecting roads and trails including the 50+-mile Prescott Circle Trail can be tempting distractions.

The hub, which sits between majestic 7,626-foot Granite Mountain and iconic 6,440-foot Thumb Butte is beloved for its maze of short, coiled paths that glide through hilly terrain with endless ways to customize day hikes.Noodle Loop is a perfect choice for warmer days as it stays mostly in a pocket of pines, oaks and junipers.

Views are sparse but the loop’s string of bumps, bends and hairpin turns that slingshot hikers over cottonwood-cluttered drainages, ledges and through boulder outcroppings provide plenty of entertainment.

The maintained single-track path feels as if it was engineered for speed. There are no major obstacles to work around and clear lines of sight make it easy to see oncoming bikes and horses that share the trail.

Following the natural contours of the terrain, the trail’s smooth, linguine-like dips and climbs add up to over 700 feet of accumulated elevation change. But the loop’s slick design acts as a silent propellant, whisking hikers through in painless, speedy style.

Lots of options:See big views of favorite Tucson mountains on this easy-to-reach web of hiking trails

How to hike the Noodle Trail in Prescott, AZ

Length: 2.3-mile loop.

Rating: Easy.

Elevation: 5,514-5,676 feet (703 feet of accumulated elevation change).

Getting there: Use the Spence Springs Trailhead. From Courthouse Square in downtown Prescott, go 4.8 miles north on Montezuma Street, which turns into Whipple Street and then Iron Springs Road (County Road 10), to Spence Springs Road on the left. This is just past the turnoff for Granite Basin Recreation Area. There’s a portable restroom at the trailhead.

Details: Prescott National Forest, https://www.fs.usda.gov/prescott. Prescott Circle Trail, https://www.prescott-az.gov.

Read more of Mare Czinar's hikes at http://arizonahiking.blogspot.com.

How to Grow Prescott Blaze Maple

Ken Lain of Watters Garden Center of Prescott, Arizona shared the Plant of the Week last Friday. Here is your breakdown on how to grow Prescott Blaze Maple.The extreme growth of 3 feet or more each year. The fall color glows like embers in a blazing hot fire, thus the name. There is no better maple to plant in Arizona. It loves mountain soil, extreme conditions, and takes wind better than ...

Ken Lain of Watters Garden Center of Prescott, Arizona shared the Plant of the Week last Friday. Here is your breakdown on how to grow Prescott Blaze Maple.

The extreme growth of 3 feet or more each year. The fall color glows like embers in a blazing hot fire, thus the name. There is no better maple to plant in Arizona. It loves mountain soil, extreme conditions, and takes wind better than all other shade trees. Perfect for patios, hot sunny walls, street, and driveway trees or any place shaded relief is needed.

Autumn Blaze maple trees boast both beautiful fall foliage and a shapely form. The branching pattern is dense and ascending, and they sport a rounded to oval crown. Maturity comes quickly.

Botanical Name: Acer x freemanii (Jeffersred)Common Name: Prescott Blaze Maple, Autumn Blaze treePlant Type: Deciduous treeMature Size: 35 feet tall x 30 feet wideSun Exposure: 6+ hours of sunSoil Type: Moist, well-drained, and of average fertilitySoil pH: 6 to 8 pHBloom Time: No flowersFlower Color: No flowersHardiness Zones: 3 to 8Native Area: North America

These plants need little care. Keep the soil around their roots moist while young. Water once per week while leaves are on the tree. Rarely is pruning required. Prune in late winter and spring if needed. March is ideal.

In the mountains, this Maple prefers 6+ hours of sun. The more sun equals more leaves with better Autumn color.

This Maple prefers well-drained soil. Test the planting hole by filling it with water in the morning. If water is still pooling in the dug hole at the end of the day, you have drainage issues that will need more work.

Water newly planted trees regularly with a garden hose for at least one month (2 months in Summer). Automatic irrigation systems may not be sufficient initially. Water frequency will vary according to season, exposure and plant size.

April – Oct this Maple should be irrigated 2 x weeklyNov – Mar this Maple should be irrigated 2 x monthly

Feed 4x Times per Year with either 7-4-4 All Purpose Plant Food, Soil Sulfur, or Humic. Here’s the recommendation by season:

Spring = 7-4-4 All Purpose Food + Soil SulfurSummer = 7-4-4 All Purpose Food + HumicSeptember = 7-4-4 All Purpose FoodDecember = 7-4-4 All Purpose Food

Autumn Blaze maple is a hybrid of the red Maple (Acer rubrum) and the silver Maple (Acer saccharinum). There are many other popular Acer rubrum hybrids, all of which give have splendid autumn reds.

Red Sunset, October Glory, and Autumn Flame Maples each have a mature size similar to Autumn Blaze.Armstrong Maple grows a bit taller, up to 60′ feet, but not at wide 15′ feed, giving this shade tree a distinctly columnar shape.

Autumn Blaze maples can function in the landscape as fast-growing shade trees and specimens valued for fall foliage. Winner of back to back “Urban Tree of the Year” awards, this Maple is pollution-tolerant. They can adapt to a wide range of soil conditions and are both insect-resistant and disease-resistant.

These are outstanding fall foliage specimens. Their fast-growing nature and beauty in fall ensure them a place among the best landscape trees, along with Red Sunset and October Glory, which also have their champions.

The only drawback that Autumn Blaze maple is the shallow roots. This is a great trait that adapts to rocky soil, but these roots can stick up out of a lawn over time.

Sumac is one of the shortest fall-foliage standouts. It is classified as a shrub, although staghorn sumac, Rhus typhina, can grow to be 12′ tall and rather tree-like. Sumac shrub also tends to be one of the first plants in autumn to assume its fall foliage.

Oaks and Beech tend to be two of the tardiest in putting on their fall colors.Sweetgum trees and Liquidambar trees also wait to show fall color until November.Ginkgo biloba show in aspen gold at the same time as the red of Autumn Blaze Maples.

This article was written by Ken Lain. He can be found throughout the week at Watters Garden Center, 1815 W. Iron Springs Rd in Prescott, or contacted through his website at WattersGardenCenter.com or Top10Plants.com.

Prescott boy badly burned after accidental bonfire explosion

His family says an adult tried to pour gasoline on the fire to make it bigger. But it exploded when they set the gas can down, and Carson caught on fire.PRESCOTT, AZ (3TV/CBS 5) - A 6-year-old boy is in intensive care after an accidental bonfire explosion at a neighborhood gathering in Prescott left more than half his body covered in second and third-degree burns. The little boy is facing a long and painful road to recovery.This happened Sunday night. His family says an adult tried to pour gasoline on the fire to make it...

His family says an adult tried to pour gasoline on the fire to make it bigger. But it exploded when they set the gas can down, and Carson caught on fire.

PRESCOTT, AZ (3TV/CBS 5) - A 6-year-old boy is in intensive care after an accidental bonfire explosion at a neighborhood gathering in Prescott left more than half his body covered in second and third-degree burns. The little boy is facing a long and painful road to recovery.

This happened Sunday night. His family says an adult tried to pour gasoline on the fire to make it bigger. But it exploded when they set the gas can down, and Carson caught on fire.

He was rushed to a hospital in Prescott before being flown to Valleywise hospital in Phoenix to be treated in their burn unit. “I got to the hospital, and Carson was in there, and I fell to my knees because he was burnt everywhere. He looked up at me and said, ‘Mommy I’m okay, I’m okay,’” said Chelsea Colvin, Carson’s mother.

Colvin says her life is forever changed. “He went up to a neighbor’s house and they were having a bonfire and I guess she went to go pour gasoline into the fire and it went back into the gas tank and it blew up and it ended up blowing up all over him because he was close by,” Colvin said.

Colvin says it’s been a blur. 70% of his body is covered in second and third-degree burns. “When I went back to see him, with tubes and he was wrapped around he was not my Carson. He is very swollen right now. They unwrapped his face, you can see his mouth, his nose, and right now they have his eyes covered so all you can see is right here,” Colvin said.

For the first three days, Carson was in a medically induced coma. Today, he is awake but heavily sedated. “He can’t talk and he does have a lot of pain. He has a lot of pain going on right now. He can shake his head yes,” Colvin said.

Though Carson is expected to recover fully, the road ahead will be long and difficult. “We can’t predict it because there could be infections, sickness, we can’t just know that he is going to be okay. He will be here for months, for months. So I will be here for months. I won’t leave, I don’t want to leave,” Colvin said.

The woman responsible for this, Colvin says, is a friend. “It was a neighbor. She watches the kids sometimes for my ex-husband. But she loves my kids and I don’t think any of this was on purpose or anything like that,” said Colvin.

Now Colvin wants to make sure other parents know proper bonfire safety. “Just don’t use gasoline on a fire. Don’t be around propane, just make sure you are aware of all your surroundings, make sure the children are safe,” Colvin said.

Carson’s family will be staying here in the valley during his treatment, and they need all the help they can get. Here is a link to their GoFundMe.

Copyright 2023 KTVK/KPHO. All rights reserved.

3 Must-Visit Museums in Prescott, AZ, You Need to Check Out

Nestled within the picturesque landscapes of Prescott, AZ, three museums showcase the surrounding area’s stories, art, and culture. These museums are not just repositories of history and creativity, they are portals to this captivating Southwestern region’s vibrant past and present. Whether you’re looking to rent an apartment in Prescott, ...

Nestled within the picturesque landscapes of Prescott, AZ, three museums showcase the surrounding area’s stories, art, and culture. These museums are not just repositories of history and creativity, they are portals to this captivating Southwestern region’s vibrant past and present. Whether you’re looking to rent an apartment in Prescott, purchase a home in the area, or just visit for the week, these institutions will offer an immersive experience that will enchant locals and tourists alike. In this Redfin article, we’ll explore a little more about what these popular Prescott museums are all about.

1. Sharlot Hall Museum

The Sharlot Hall Museum is dedicated to preserving and celebrating the rich history and heritage of the American Southwest. Founded in 1928, the museum is named after Sharlot Mabridth Hall, an influential Arizona pioneer, poet, and historian. Spread across a beautiful campus of historic buildings and gardens, the museum offers visitors a captivating glimpse into the region’s past. Its extensive collection includes artifacts, photographs, documents, and exhibits that chronicle the history of Arizona, from the days of the Native American tribes to the frontier era, mining boom, and territorial period. Some art forms you will likely see include Western art, Native American art, historical art, contemporary art, and textiles.

Your next home is just a tap away

Access new homes anytime, anywhere with the Redfin app. Download app 2. Museum of Indigenous People

The Museum of Indigenous People is a dynamic cultural institution dedicated to showcasing and honoring the rich and diverse heritage of Indigenous peoples in North America. Formerly known as the Sharlot Hall Museum’s Native American Heritage Program, this museum underwent a transformation in 2020 to focus solely on Indigenous cultures. The museum aims to foster a deep understanding and appreciation of Indigenous history, art, traditions, and contemporary issues. Its extensive collection includes a wide range of artifacts, art, textiles, and multimedia exhibits that highlight Indigenous communities’ cultural contributions and resilience. Visitors can explore the vibrant cultures of the Native American tribes, including the Yavapai and Apache, and gain insights into their deep-rooted traditions and ongoing stories.

3. Phippen Museum of Western Art

Established in 1974 and named after George Phippen, a renowned Western artist, The Phippen Museum of Western Art stands as a testament to the spirit of the American West. The museum’s collection comprises an impressive array of Western-themed artworks, including paintings, sculptures, and other visual arts, showcasing the beauty and ruggedness of the Western landscape, the history of the frontier, and the diverse cultures that have shaped this region. The Phippen Museum also hosts a wide range of exhibitions and educational programs that highlight the works of famous Western artists and explore the multifaceted aspects of Western life and history.

Why visit these 3 Prescott, AZ, Museums?

Whether you seek history, cultural insight, or artistic inspiration, visiting these museums is a great way to understand the American Southwest better. The Sharlot Hall Museum immerses you in the history of the American Southwest and the pioneers and vivid tapestry of cultures that define it. The Museum of Indigenous People offers a profound, respectful exploration of Indigenous heritage, encouraging a deeper understanding of Native American traditions and contemporary stories. Finally, the Phippen Museum of Western Art transports you to the iconic landscapes and diverse narratives of the American West through stunning artistic expressions.

New home build leaves Arizona couple with frustrating mess

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PRESCOTT, AZ — A new home was meant to usher in a peaceful retirement for Martin and Pam Husereau. After falling in love with the community and the beautiful views in Prescott, they bought a new home in a Dorn Homes community.

Martin says, however, that just months after moving in, they were facing a mess.

"After one big major rain and windstorm, I came outside my front yard and I started seeing patches of gray," Martin recalled, explaining the gray patches were parts of stucco that peeled off his home and now littered the ground.

"The whole entire side of the house started peeling off," Martin said.

Martin says when he and his wife notified Dorn Homes, they were told to enter the issue in the company's online portal. Martin says after months, his home's stucco was still peeling off, so he reached out for help from ABC15.

The Husereau's home isn't the only home in the community facing this problem. Driving through the neighborhood, ABC15 saw several houses that seemed to have issues with their stucco.

The Let Joe Know team asked Dorn Homes about the stucco: What's causing it to peel off homes? How many Dorn Homes have reported stucco peeling? What's being done to address the homes with the peeling stucco? What's being done to ensure new homes being built don't face the same issue?

A spokesperson with Dorn Homes responded in an email, although some questions weren't answered:

Thank you for the opportunity to respond. We certainly empathize with Mr. Husereau, and other affected homeowners, for the aesthetic impact of the delamination of the finishing coat of the stucco.

We have been in continuing contact with Mr. Husereau regarding the repair timing.

The repairs are scheduled to begin the week of July 10th, weather permitting, and will be completed as soon as the process allows. There will be no charge to Mr. Husereau and there is no structural damage to the home.

This is a limited issue and has been investigated thoroughly by Dorn and the responsible parties.

By late July, Martin says they'd received at least one coating of stucco. In August, the stucco was completed.

But now, Martin worries about the potential for other workmanship issues down the line.

"I don't want to be coming out in a couple of years or a big storm and seeing that up there going or either other side of my house starting to peel away. You don't get a good feeling," he said.

Martin filed a complaint with the Arizona Registrar of Contractors to address issues with his new home build and he's not alone.

According to ROC, 18 complaints were filed against Dorn Homes' license from January to July of this year. Those complaints were for abandonment or poor workmanship. The 18 complaints in the first half of 2023 doubles all of the complaints against the company in 2022.

If you have workmanship issues or just have a question about a contractor, don't wait to reach out.

You can file a complaint on the ROC's website anytime.


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